USF Health IS Notification System » Outages

MDC Power Outage Update

msession — Thu, 29 Oct 2009 15:28:25 +0000

Due to electrical power equipment failure in the MDC area……the Bookstore will be closed today. A 600 amp breaker which provides electrical power to the Bookstore’s air conditioning unit and some lights there has failed. Physical Plant personnel are working to make the necessary repairs or replace the breaker. They anticipated electrical power will be restored to the area later this evening.

Outage Notfication: USF Health MDC Building Power Outage

msession — Thu, 29 Oct 2009 14:55:58 +0000

Power issues are currently being experienced in the College of Medicine Building which have caused the Air Conditioning to go out in many areas of the buildings. The USF Health Bookstore has been closed as a result, and intermittent issues may arise as a result.

Outage: Network Connectivity Lost at St. Pete Campus

msession — Tue, 27 Oct 2009 19:22:52 +0000

Network connectivity to the internet on the USF Health St. Pete Campus is currently down, which means that no resources at St. Pete will be reachable currently. IS is aware of the issue and working with the Network Provider to fix the problem.

Email Virus Alert information enclosed

msession — Thu, 15 Oct 2009 15:29:06 +0000

If you receive an email with the subject of Microsoft Outlook Notification for the “email address” there is a zip file attached that contains a virus, please do not open the email or click on the attachment. Our Barracuda system is catching it, so please do not release the email from the spam system otherwise it will be delivered to your Inbox.

(All Clear crisis is over)Alert Tampa Campus: Armed Intruder on campus stay inside!!

msession — Mon, 05 Oct 2009 17:55:48 +0000

(All clear crisis is over)Alert Tampa Campus: Armed intruder on campus. Stay inside. Lock doors. Emergency personnel responding. Check usf.edu for updates.

Resolved: Main Campus Power Outage (Blackboard Affected)!!!

msession — Sun, 04 Oct 2009 21:29:02 +0000

Currently TECO is experiecing a power issue which is affeacting power on the Main USF Campus. This includes Blackboard for has not been accessible for several hours now, we do not have an ETA from TECO on when this will be fixed. Main Campus IT should be contacted at 813-974-9000 to get complete updates on when Blackboard will be back up.

Web Server Upgrade

iswebmaster — Tue, 18 Aug 2009 15:19:28 +0000

There is a recommended freeze on web page updates from 5:00 PM, Friday, August 21, 2009, to Noon, Saturday, August 22, 2009, because of an emergency server upgrade. This freeze applies to updates made via the Content Management System (CMS) and FTP, non-CMS pages.

All USF Health websites will still be functional during that timeframe, however any new updates made during this interval may be lost during the switchover to the new server environment.

If you have any concerns or questions, please call the Support Desk at 4-6288.

The link to SHS is down

iswebmaster — Mon, 20 Jul 2009 19:18:18 +0000

Health IS is working to resolve the problem.

SharePoint outage

iswebmaster — Wed, 15 Jul 2009 22:12:09 +0000

SharePoint will be down from 5:00PM - 8:00PM on Wednesday, July 15, 2009, for a Service Pack installation.

USF Health IS Outage Notification - PCIS- Saturday, July 11th

msession — Mon, 06 Jul 2009 17:39:33 +0000

The “PCIS” application, which includes The Electronic Health Record (Allscripts Touchworks) and GE Flowcast will be unavailable from noon to 6 PM on Saturday, July 11th

The purpose of this outage is to complete the final stages of preparing the Allscripts production environment for enhancements to the structured note. This upgrade is therefore on the back end infrastructure of the PCIS system, and there will not be any change for our customers. This is a prerequisite for the change that will be apparent later.

For any issues after the upgrade, call the USF Health Help Desk at 974-6288 or submit an email to support@health.usf.edu.