First Quarter 2018 Winners Earn Press Ganey Awards

Winners for the first quarter in 2018 have been named based on their stellar work as noted in patient satisfaction surveys for the USF Health Care. The high marks earned them awards that are part of the USF Health Care’s Press Ganey Employee Recognition Program, an effort to recognize those with top scores in each quarterly report.

The ongoing award program recognizes those who excelled in providing USF Health patients with exceptional care and service. Named each quarter based on that quarter’s survey results, winners are from four categories: provider, nurse practitioner/physician assistant, nurse, and office staff.

Q1-2018 winners are:

Provider: Dusty Narducci, MD, assistant professor, USF Health Department of Family Medicine, with a score of 99.9%.

Nurse practitioner/physician assistant: Amanda Cinquegrano, ARNP, USF Health Department of Dermatology and Cutaneous Surgery, with a score of 97.8%

Nurse/MA: Department of Surgery at Life Hope: Dawn Arroyo, LPN; Isabel Dennis, MA; Anna Herrera; Crystal Morgan, RMA; Natasha Olano, MA; Miranda Poston; Monica Rivera-Agard, LPN; Trudy Sanford; and Lori Starr, with a score of 98.2%

Office staff/front desk: Pediatrics 17 Davis: Cadesha Brathwaite, Jasmin Dillan, Terrie Messier, Lizbeth Montes, Alyssa Torres , and  Laura Sabine, with a score of 96.9%

Provider winner: Dr. Dusty Narducci


ARNP/PA winner: Amanda Cinquegrano, with Dr. Neil Fenske, chair of Dermatology


Front desk winners: From left, Terrie Messier , Alyssa Torres , Jasmin Dillan , Cadesha  Brathwaite , Laura Sabine  and  Lizbeth Montes.


Nurse/Assistant winners: From left, Crystal Morgan, RMA, Lori Starr, Monica Rivera-Agard, LPN, and Dawn Arroyo, LPN.


Nurse/Assistant winners: from left: Isabel Dennis, Anna Herrera, Natasha Olano, and Trudy Sanford.