Second Quarter 2018 Winners Earn Press Ganey Awards

Winners for the second quarter in 2018 have been named based on their stellar work as noted in patient satisfaction surveys for the USF Health Care. The high marks earned them awards that are part of the USF Health Care’s Press Ganey Employee Recognition Program, an effort to recognize those with top scores in each quarterly report.

The ongoing award program recognizes those who excelled in providing USF Health patients with exceptional care and service. Named each quarter based on that quarter’s survey results, winners are from four categories: provider, nurse practitioner/physician assistant, nurse, and office staff.


Q2-2018 winners are:

Provider: John Ramirez, MD, assistant professor, USF Health Cardiology, with a score of 99.8%.

Nurse practitioner/physician assistant: Robin Moran, PA, USF Health Dermatology and Cutaneous Surgery, with a score of 97.5%

Nurse/MA: Orthopaedic Surgery, Morsani Center: Thelma Friedhoff, David Kalin, Debra McClain, Michele Pinske, Maple Resto, Sarah Robinson and ­­­­­­­­­­­­­­­­­­­­­­Nate Wood, with a score of 95.2%

Office staff/front desk: 6th Floor, Morsani Center: Joselyn Garcia, Carmen Guzman, Sheryl Meggs, Joanne Mondelus, Marla Morales, Jaquan Nicholas, Erica Rabeau, ­­­­­­­­­­­­­­­Shelley Taylor, Sherrie Thomas, and Kathy Unger, with a score of 96.0%

Provider winner: Dr. John Ramirez


ARNP/PA winner: Robin Moran


Nurse/MA winners: Back row from left: Nate Wood, Sarah Robinson, Thelma Friedhoff and David Kalin. Front row from left: Maple Resto, Debra McClain and Michele Pinske.


Office staff/front desk winners: Top row from left: Shelley Taylor, Sherrie Thomas, Erica Rabeau, Marla Morales, Sheryl Meggs, Carmen Guzman. Sitting front from left: Jaquan Nicholas, Joanne Mondelus, Joselyn Garcia and Kathy Unger.