Third Quarter 2018 Winners Earn Press Ganey Awards

Winners for the third quarter in 2018 have been named based on their stellar work as noted in patient satisfaction surveys for the USF Health Care. The high marks earned them awards that are part of the USF Health Care’s Press Ganey Employee Recognition Program, an effort to recognize those with top scores in each quarterly report.

The ongoing award program recognizes those who excelled in providing USF Health patients with exceptional care and service. Named each quarter based on that quarter’s survey results, winners are from four categories: provider, nurse practitioner/physician assistant, nurse, and office staff.

Q3-2018 winners are:

Provider: Joel Fernandez, MD, assistant professor, USF Health Cardiology, with a score of 98.6%.

Nurse practitioner/physician assistant: Lise Casady, ARNP, USF Health Neurology, with a score of 97.6%

Nurse/MA: Dermatology, Morsani Center: Ronda Bradley, Lynn Cayce, Staci Cowles, Ana Cunningham, Khristine Ducos, Jerita Edwards, Jenn Eustice, Jeanne Ferguson, Alyssa Fernandez, Kassandra Fossi, Debbie Fritz, Erika Ginsburg, Jessica Gomez, Holly Hardy, Christina Joseph, Brandy McClelland, Tina Miranda, Naholie Montijo, Claudia Morr, and Natalie VanBeek, with a score of 96.5%

Office staff/front desk: Heather Kelleher at TGH Brandon Healthplex, with a score of 97.9%


Provider winner: Dr. Joel Fernandez.


ARNP/PA winner: Lise Casady.


Nurse/MA winners: Back row from left: Natalie VanBeek, Debbie Fritz, Dermatology Chair Dr. Neil Fenske, Lynn Cayce, Claudia Morr, Christina Joseph, Jenn Eustice, Jeanne Ferguson, Jessica Gomez, Holly Hardy, Ronda Bradley, Tina Miranda. Front row from left: Jerita Edwards, Erika Ginsburg, Brandy McClelland, Khristine Ducos, Alyssa Fernandez, Ana Cunningham, Naholie Montijo, Kassandra Fossi, Staci Cowles.


Office staff/front desk winner: Heather Kelleher at Brandon Healthplex.