Emergency -

University of South Florida

Dr. Michael Berlowitz and Amy Patterson Recognized as Culture Champions

On the morning of August 20, 2020, the Tampa General Hospital Brandon Healthplex Emergency Department received a call from the deputy director of the Medical Evaluation Treatment Team (METT) and the chief of executive medicine for the White House Medical Unit. The patient was a high-level administration official with a history of heart disease and due to a recent life-threatening diagnosis in addition to a sudden onset of new cardiac symptoms, the METT deputy director was in search of a second opinion for him specifically from a cardiologist at an academic medical center.  “We always appreciate the support we receive from Tampa General Hospital whether we are traveling with the President in the area or seeking care for our family members down there,” the deputy director said.

The chosen physician was Michael Berlowitz, MD, MBA, FACC, clinical chief of operations for the division of cardiovascular sciences and director of coronary services for USF Health and medical director of the TGH Chest Pain Center. Amy Patterson, MSN, BSN, RN, clinical manager of cardiovascular sciences for USF Health, quickly helped to make all the arrangements for the patient and schedule an appointment just a few days later.

After the appointment, the METT deputy director followed up to share the team’s appreciation, “I wanted to write to let you know the family is immensely grateful for the wonderful visit they had yesterday with Dr. Berlowitz and the quick appointment RN Patterson facilitated. The children all became tearful when they heard about their father’s great experience. The White House Medical Unit appreciates the extra effort you put into this visit. We heard it went over 90 minutes which exceeded our expectations as well. Thank you for taking care of one of our teammates and his family. Knowing the patient is in great hands allows us to focus on our jobs without distraction.”

To recognize Dr. Berlowitz and Ms. Patterson for their dedication to quality patient care, they were presented with culture coins by Mark Moseley, MD, chief medical officer for USF Health.