Emergency -

University of South Florida

Second Quarter 2020 Earn Press Ganey Awards

Winners for the second quarter in 2020 have been named based on their stellar work as noted in patient satisfaction surveys for USF Health. The high marks earned them awards that are part of the USF Health’s Press Ganey Employee Recognition Program, an effort to recognize those with top scores in each quarterly report.

The ongoing award program recognizes those who excelled in providing USF Health patients with exceptional care and service. Named each quarter based on that quarter’s survey results, winners are from four categories: provider, nurse, nurse practitioner/physician assistant, and office staff.

Q2-2020 winners are:

Physician: Lucas Wiegand, MD, Urology with a score of 99.4%

APRN: Lise Casady, APRN, Neurology, with a score of 99.1%

MA/RN: Pediatrics – CMS, with a score of 95.7%

Front Desk Staff: Cardiology – South Armenia, with a score of 96.9%

Lucas Wiegand, MD, Urology.

Lise Casady, APRN, Neurology.

Cardiology front desk staff at South Armenia. From left to right: Samantha Pickett, Jessenia Ruiz-Martinez , Daisy Martinez & Michelle Briones-Villasenor

Pediatrics MA/RN staff at CMS. From left to right: Jill Panchal, Jessica Nelson, Sandra Leck, Mariah Hill, Irma Alvarado, and Annette Ortiz. Not pictured: Letitia Collins, Raquel Langlois, Katina McClain, Georgia Allen, Brenda Davis, Tracey Green.