Emergency -

University of South Florida

Coming Back to the Doctor

Self–care: the art of taking care of one’s self is a phrase people often associate with extraneous activities to help one feel better about themselves such as keeping a good health care regimen, private time, exercise, eating well, hobbies, etc.

But a path to self-care is more about addressing health issues and maintaining good health practices. Staying on this path during COVID-19 has presented us with new challenges for practicing self–care, including returning to the doctor, which has become something many have had to postpone or cancel.

USF Health would like to welcome you back to the doctor with confidence and trust.

“Keeping up with your preventative health care needs including recommended screening tests and immunizations as well as care for chronic conditions is as important now as ever,”  said Dr. Terri Ashmeade of USF Health Pediatrics and chief quality officer for USF Health. “We have implemented new strategies to ensure that all of our patients can get the care that they need.”

Our clinics are open and we have established wellness and safety precautions to keep our patients and staff healthy and safe.

Our goal is to be the safest and most trusted option for health care in Tampa Bay during this period of recovery.

USF Health and Safety First

When you arrive for your patient visit, we will greet you, screen you, and ensure that your visit is the safest and most comfortable it can be.

We are taking vital precautions to protect our patients and our frontline staff and closely monitor the official guidelines of the Centers of Disease Control and Prevention (CDC) and the Florida Department of Health.

“At USF Health our staff has undergone specialized training and has been supplied with all of the evidence-based tools and equipment to keep our patients and other team members safe,” Dr. Ashmeade said.


Protocols include, but are not limited to:

  • Entry screening for COVID-19 symptoms and taking your temperature. If you are not able to supply your own facial covering, masks are provided to ensure your safety and that of our staff.  Masks are required in our facilities.
  • Social distancing.
  • Procedures and surgeries – patients will be prescreened and then screened again prior to the procedure, including patients at our ambulatory surgery center.
  • Patients must arrive alone – with the exception of parents, caregivers for mentally or physically impaired patients, and persons undergoing procedures, which require a driver and a caregiver for 24 hours after the procedure.
  • For more information and full list of protocols, visit USF Health Patient Care.

Prior to your office visit, we encourage our patients to familiarize themselves with a full list of USF Health Policies and Procedures.

If you are exhibiting any of these symptoms before your scheduled appointment, please call 813-974-2201 and press option 2.

  • Fever
  • Cough
  • Shortness of breath
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell
  • Diarrhea

Telehealth is an Option

The first step in self–care is monitoring your health and practicing good preventative health measures, which include a visit with your doctor from time to time.

Coming back to the doctor is something that can be accomplished from the comfort of your own home. Telehealth is a great option and is enjoyed by many patients at USF Health.

Our primary care and specialty care providers are offering remote telehealth medical consultations that extend into your home to meet your medical needs.

As telehealth or virtual appointments have grown more mainstream in the wake of COVID-19, USF Health is expanding our telehealth services to accommodate all of our patients.

While our clinics are open, we recognize that traveling to our facilities for your appointment may not be possible, especially if you are at high risk for COVID-19.

Visit USF Health Telehealth to learn more, and book your appointment today, or call (813) 974-2201 and book your telehealth visit today.

USF Health and Tampa General Hospital, Working for You

  • Our affiliation with Tampa General Hospital gives our patients access to their health records from our organizations through one MyChart account. If you currently have a MyChart account with Tampa General, you do not need to enroll in a new account with USF Health.
  • Visit MyChart to sign up or login.

Gathering Accurate Information 

The experts at USF Health have created a COVID-19 Resource page to provide accurate and updated information, including:

  • General COVID-19 Information
  • Dermatology Resources
  • Diabetes Resources
  • Endocrinology Resources
  • Obstetrics and Gynecology Resources
  • Trusted Resources and Health Care Organizations

“USF Health is committed to be a trusted source of evidence-based information for patients and their families during this time when so much yet remains unknown.  Our promise to you is that we will help keep you informed, answer your questions, be honest about what is known and what is not, and, most importantly, help keep you safe,” said Dr. Mark Moseley, Chief Medical Officer at USF Health.  “We will be here for you when you need us. “

Stay informed; visit our COVID-19 Patient Resources page for the most correct and current information.

To book an appointment at USF Health Call (813) 974-2201

USF Health Making Life Better

Written by Ercilia Colón





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