James Taylor and Carletta Hagins-Hughes earn Quiet Quality awards

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USF College of Public Health staff members James Taylor and Carletta Hagins-Hughes were recipients of the 2019 Quiet Quality Awards.

Sponsored by the USF Staff Senate, the Quiet Quality awards are given to staff who have demonstrated professional traits beyond their basic job duties, such as displaying a courteous attitude, being a team-player, and exhibiting resourcefulness.

Carletta Hagins-Hughes (left) and James Taylor (right) were awarded the 2019 Quiet Quality awards from the USF Staff Senate. (Photo by Caitlin Keough)

Taylor, a graphic designer and multimedia developer who has been with the COPH for eight years, works on a variety of marketing materials and multimedia projects in the Office of Educational Technology and Assessment (ETA).

Andres Abril, an instructional multimedia developer who works closely with Taylor, said that he is very deserving of this award.

“James is one of the most patient and kind individuals I have ever known,” Abril said. “He has always delivered outstanding results no matter how easy or difficult they might be. Time and time again, he shows his great expertise. In fact, no matter how busy he might be with other tasks, James always finds the time to work with and help you create exceptional graphic designs.”

Carlos Montoya, an instructional multimedia developer, agreed.

“James’ professionalism and integrity is evident in all his work,” Montoya said.

Sandhya Srinivasan, director of the ETA office, nominated Taylor for the recognition.

“James Taylor never toots his horn and quietly and faithfully works on his responsibilities day in and day out,” she said. “His ability to remain silent as he makes such a big impact on the COPH is noteworthy. The materials he creates help the college shine in the community, locally,

statewide, nationally and internationally. This is in large part to James and his meticulous standards of work.”

Taylor said he enjoys his job and the work he does as the “marketing guy” with the ETA office.

“I was flattered to be nominated,” he said. “It was a huge compliment coming from a leadership staff member that I respect. It’s nice to know that my hard work is recognized and appreciated.”

Hagins-Hughes, an academic services administrator in the Office of Graduate Studies, was nominated by Lakiecher Hall, assistant director of COPH’s Academic and Student Affairs.

“Carletta is a delight to work with. I am constantly contacted by others who have had very pleasant encounters with her,” Hall said. “She does not complain, she just jumps in and works hard until the job is done. Carletta always took the initiative to meet with other units to learn new processes. Carletta moves in and out of these processes seamlessly throughout the day. She is often called upon because of her expertise.”

In addition to working full-time, Hagins-Hughes has also been working toward her bachelor’s degree, an accomplishment she said has been one of her proudest during her time at the COPH thanks to the support of her family and colleagues.

“I find it amazing that she was able to juggle work, family and school and never missed a beat,” Hall said. “I am very proud of Carletta’s constant hard work and dedication to USF COPH, I can’t think of a more deserving person than Carletta.”

“What I love about the COPH is the diversity within the units and the motivation of growth provided by the support of my supervisor and team. We operate as a family in the COPH community,” Hagins-Hughes said. “The Quiet Quality award is a great recognition for employees to feel appreciated while providing services. The award is also a great motivation to continue to strive to be a great representation of COPH.”

Story by Anna Mayor, USF College of Public Health

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