Teamwork is a Part of the Education at USF Health, with Dr. Terri Ashmeade
Doctors, nurses, pharmacists each go through different medical training programs to get their license, but in the real world, they still have to work together. “Both patient safety and quality improvement require us to work in teams,” says Terri Ashmeade, MD, division chief and professor of pediatrics at the USF Health Morsani College of Medicine. “If we can get our students to start learning together and training together, developing these communication skills together from the beginning, we’ll be way ahead of the curve in terms of patient safety and the training of patient safety that we provide for our students across USF Health.”
USF Health Encourages Teamwork, with Dr. Thomas Rutherford
March 12, 2018
An academic institution, such as USF Health, has the advantage of being a place where teamwork is not only encouraged, but thrives. One benefit of teamwork in health care is, “no matter what one person knows, somebody always can look at the situation from a different point of view and it opens up a whole new world,” says Thomas Rutherford, PhD, MD, professor and division director of Obstetrics and Gynecology at the USF Health Morsani College of Medicine. New perspectives introduced through teamwork can lead to new discoveries and better ways to deliver care.
How USF Health Leads the Way in Team-Based Care, with Dr. Edmund Funai
September 14, 2017
USF Health has long embraced interdisciplinary care and training. With its combination of colleges and schools, encompassing medicine, nursing, public health, pharmacy and physical therapy, USF Health’sinterventional approach to treatment is strengthened by its dynamic ability to also focus on population health, wellness and harnessing data to answer complex questions. Dr. Funai says USF Health has the opportunity to grow the whole health care team that works together to benefit the patient, “because that’s where the focus always needs to be.”
Outstanding Experience for our Patients with Dr. Edmund Funai
August 7, 2017
A large portion of health care value is embedded in the patient experience. Dr. Funai says each person who interacts with patients becomes part of the overall experience of care. USF Health encourages all health care professionals, at every touch point, to make warm and human connections with patients.
Improving Customer Service in Health Care with Dr. Edmund Funai
July 17, 2017
Successful business models could help improve patient satisfaction in health care. Dr. Funai says that the health care field needs to learn from other industries to improve themselves and their customers’ expectations. Companies like Disney and Ritz Carlton maximize customer experience, and health care can certainly use a similar approach to advance their overall tactics to improve patient satisfaction.
Current health care challenges with Jay Wolfson, DrPH, JD
June 15, 2017
Jay Wolfson, DrPH, JD, discusses the current health care challenges. Dr. Wolfson suggests that having access to services, beyond bearing a health insurance card, doesn’t ensure patients the affordability of care or services. The current system of care regards the health of patients into segmented areas, which are referred to specialized practitioners. Many times, these specialists will only have an incomplete picture of their patients’ conditions. Patients are often referred to more specialists, who will only examine a specified area of the their health. This compartmentalized manner of care is costly.
That’s why information sharing is critical. The integration of health services promotes better health outcomes that benefit the patients. We need accurate information from patients and specialists across network providers and areas of practice to share electronic records, known as big data.
Implemented changes to health care systems have shifted focus into outcomes rather than the fee-for-service billing systems. The challenge moving forward is using the big data to help create population-based preventative measures for better outcomes.